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At The Organised Living Co. Pty Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you engage our services or interact with us.

1. Information We Collect

We may collect personal information including:

• Full name
• Residential or business address
• Email address
• Phone number
• Project details
• Photographs of your space (with your consent)
• Payment and invoicing information
•  Any information you provide through our website, email, social media or enquiry forms

2. How We Use Your Information 

Your personal information is collected so we can:

• Respond to your enquiries
• Prepare quotes and proposals
• Book and manage appointments
• Deliver our organising services
• Process payments and issue invoices
• Recommend suitable organising products
• Communicate with you about your project
• Improve our services
• Comply with legal and accounting obligations
• We only collect information that is reasonably necessary to provide our services.

3. Photography

• With your written consent, we may take before and after photographs of your organised space.
• These photographs may be used for:
• Our website
• Social media
• Marketing materials
• Portfolio purposes

We will never identify you or your property without your express written permission.

If you choose not to provide consent, your decision will always be respected.

4. Storage of Information

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure. Information may be stored securely in electronic systems, password-protected devices, secure cloud storage, or locked filing systems where applicable.

5. Disclosure of Information

We do not sell, rent or trade your personal information.

Your information may only be shared:

• Where required by law
• With your consent
• With trusted service providers assisting us with payment processing, bookkeeping, software systems or product deliveries where necessary to complete your project
• These providers are expected to protect your information.

6. Website & Cookies

Our website may use cookies or similar technologies to improve your browsing experience and understand how visitors use our website.

You can disable cookies through your browser settings; however, this may affect some website functionality.

7. Access & Correction

You may request access to the personal information we hold about you.

If you believe any information is incorrect or outdated, please contact us and we will take reasonable steps to correct it.

8. Retention of Information

We retain personal information only for as long as necessary to provide our services, meet legal obligations, resolve disputes, and maintain business records.

When information is no longer required, it will be securely destroyed or permanently de-identified where appropriate.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The most current version will always be available on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

The Organised Living Co. Pty Ltd

ABN: 16 695 971 343

Phone: 0408 987 203

Email: info@theorganisedlivingco.com.au

Website: theorganisedlivingco.com.au

We are committed to handling your personal information responsibly, respectfully and confidentially.

Website Disclaimer

By accessing or using this website, you agree to the terms of this Disclaimer. If you do not agree, please discontinue use of this website.

General Information

The information provided on this website is intended for general informational purposes only. While we make every effort to ensure the information is accurate and up to date, we make no guarantees regarding its completeness, accuracy, reliability, or suitability.

Information on this website should not be relied upon as professional legal, financial, medical, or other specialist advice.

Services

Descriptions of our services, pricing, packages, and availability are provided as a guide only and may change without notice.

Any quotations or estimates provided are based on the information available at the time and may be subject to change following an on-site consultation or changes to the project scope.

Results Disclaimer

Every home, workspace, and client is unique.

While we strive to create organised, functional spaces and provide practical systems, we cannot guarantee specific outcomes or long-term results. The success and maintenance of any organising system will depend on the client's ongoing use and maintenance.

Product Recommendations

We may recommend storage solutions and organising products that we believe are suitable for your project. Product recommendations are based on our professional opinion and the information available at the time. Product availability, pricing, colours, and specifications may change without notice. We are not responsible for manufacturer defects, product recalls, or retailer policies.

External Links

Our website may contain links to third-party websites for your convenience.

We do not control or endorse the content, products, or services offered by those websites and accept no responsibility for their content or privacy practices.

Limitation of Liability

To the maximum extent permitted by law, The Organised Living Co. Pty Ltd is not liable for any direct, indirect, incidental, consequential, or special loss or damage arising from your use of this website or reliance on the information contained within it. Nothing in this Disclaimer excludes or limits any rights you may have under the Australian Consumer Law.

Intellectual Property

Unless otherwise stated, all content on this website—including text, logos, photographs, graphics, branding, and design elements—is the property of The Organised Living Co. Pty Ltd and is protected by Australian copyright and intellectual property laws.

Content may not be copied, reproduced, distributed, or used without our prior written permission.

Changes to This Disclaimer

We reserve the right to update or amend this Disclaimer at any time without prior notice.

The latest version will always be available on our website.

If you have any questions regarding this Disclaimer, please contact us.